Privacy Policy

Who we are

Our website address is: https://greenbikepyrenees.com

What personal data we collect and why we collect it

Comments

Comments are disabled and consequently no visitor data is captured relating to Comments.

Media

Uploads of media, articles and other data are disabled.

Contact forms

There is one contact form / booking form on this site (in two locations). The data collected on these forms is not stored on the website but transmitted to our servers. You may give us the same or similar information such as your name and contact details by contacting us by telephone or email. This is also stored on our servers. All data is stored within the European Economic Area.

How you transmit data onto our site is at your risk and we cannot guarantee the safety of this. Once we have received your data then we have procedures and security to ensure we do our best to safeguard your information and prevent unauthorised access.

User Login and Accounts

There is no visitor login capability. Visitor Accounts are not supported.

Cookies

Comments and Visitor Accounts are disabled. Consequently no cookies are set relating to these two items.

Temporary cookies may be set relating to site navigation. These contain no personal data and do not persist on leaving our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) and embedded links. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not currently use Analytics

Who we share your data with

We do not and shall not in any circumstance sell or give your personal data to third parties, unless required to by a court order or judgement. The only possible circumstances under which we may authorise an exception to this is where we need to involve other trusted individuals / companies not in our direct employment to perform some or all of the functions and activities to meet the requirements of you, the customer. These individuals / companies have to abide by our own privacy and data protection policy.

How long we retain your data

Comments and Visitor Accounts are disabled. Consequently no data is collected or stored relating to these two items.

For individuals who email us, phone us or contact us by other means including face to face meetings and form submission, data is retained indefinitely.

What rights you have over your data and contact information

Individuals who have an account on this site, have left comments or with whom we have had contact have the right to request a copy of the personal data that we hold about them. In such cases, they will be required first to prove their identity in order to protect the true individuals regarding whom such requests are made. The time taken to process such requests may subsequently be charged for.

In addition, consent for us to retain any electronic, postal, telephone-based and live communications made to us, and / or notes or other records of these, analogue or digital, in the legitimate interest of our ability to efficiently serve your needs as a customer whether in the present or in the future, will be presumed in the absence of express instructions to the contrary at or after the time that the communications occur.

Consent for us to retain such communications or records thereof may be revoked by any subject at any time by asserting in writing to us the right to be forgotten. In such circumstances, we will make every effort to permanently destroy all such records within a period not exceeding sixty (60) working days. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not send your data anywhere.

Additional information

How we protect your data

All data is protected by firewalls on secure systems at our premises, together with other access controls as appropriate.

What third parties we receive data from

None

What automated decision making and/or profiling we do with user data

None